Shipping policy

Order Processing

All orders placed through Los Brand Shop are processed within 5–8 business days (excluding weekends and holidays). Once your order ships, you’ll receive a confirmation email with tracking details.

Please allow additional time during holidays or limited-release drops.

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Shipping Rates & Delivery Times

Shipping costs are calculated at checkout based on your location and order weight.

Note: Delivery times are estimates provided by carriers. We are not responsible for delays due to weather, customs, or carrier issues.

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Tracking

Once your order is fulfilled, you’ll get an email with a tracking number. Please allow 24–48 hours for it to update after shipping.

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Shipping Zones

We currently ship to the United States 

We do not ship to P.O. Boxes or APO/FPO addresses at this time.

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Lost, Stolen, or Damaged Packages

If your order is lost or arrives damaged, contact us within 48 hours of delivery at info@losbrandshop.com with your order number and photos (if applicable). We’ll help file a claim or find a resolution.

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Questions?

For any shipping questions or concerns, contact us at:

📧 info@losbrandshop.com

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Let me know if you offer free shipping thresholds, local pickup, or want this formatted for Shopify or printed packing slips.